What Hours are you open?
We are open by appointment only. New Customers can view available times and request an appointment through our online booking system.
Do you take walk-ins?
Because we are open by appointment only we do not take walk-ins.Appointments can be requested online.
How far in advance should schedule my appointments?
As far in advance as possible :). We want you to have the best experience possible. Part of that includes booking/planning ahead. Our Members schedule out the whole year to ensure they get those perfect appointment times! Longer appointments book out further in advance. Appointments for color correction, massage therapy, Healing Hours, and Mediumship readings should be booked at least 2 weeks in advance.
I am afraid I might miss my appointments, What should I do?
We send out appointment reminders by email 7 days and 2 days prior to your appointment. We also send a text 2 days prior to your appointment. Our reminders help keep you on track. We understand that things happen but whenever possible we ask that you reschedule or cancel appointments at least 24 hours in advance. This gives us the opportunity to fill your appointment spot. Appointments canceled within the 24-hour window will result in a cancellation fee of 100% of your appointment cost.
My friend, spouse, children would like to come to my appointment with me, is that okay??For the comfort of all our guests, we do not permit visitors during your spa appointment! This time is reserved for you.