Frequently Asked Questions (FAQ)

What Hours are you open?

We are open by appointment only. New Customers can fill out the request form on our home page and we will get back to you ASAP. Current customers, please reach out to us for booking and availability.

 

Do you take walk-ins?

Because we are open by appointment only we do not take walk-ins.
New customers can fill out a request form and we will get back to ASAP! Some appointments can be booked online but will be denied if the request form has not been processed,

 

How far in advance should schedule my appointments?

As far in advance as possible :). We want you to have the best experience possible. Part of that includes booking/planning ahead. Our Members schedule out the whole year to ensure they get those perfect appointment times!

 

I am afraid I might miss my appointments, What should I do?

We send out appointment reminders by email 7 days and 2 days prior to your appointment. We also send a text 2 days prior to your appointment. Our reminders help keep you on track. We understand that things happen but whenever possible we ask that you reschedule or cancel appointments at least 24 hours in advance. This gives us the opportunity to fill your appointment spot. Appointments canceled within the 24-hour window will result in a cancellation fee of 100% of your appointment cost.

My friend, spouse, children would like to come to my appointment with me, is that okay??
For the comfort of all our guests, we do not permit visitors during your spa appointment!
We are a small establishment and do not have a waiting area for visitors to hang out. But, if you have companions with you, there are plenty of other businesses on Main Street to be explored, all within walking distance!